Legal

Legal: Terms, Privacy and Refund Policy

Read the OneProvider rules in one place: terms of service, privacy notice, acceptable use, refund policy and payment methods, each with its effective date.

Legal Five documents cover everything we ask of you and everything you can ask of us. We keep them short, specific, and aligned with how the service actually runs. Effective 2026-10-14 Privacy Policy

What we collect, what we don't, third parties, your rights, business customers.

Read document Effective 2026-10-14 Terms of Service

Eligibility, payment, bonuses, referrals, IP, availability, liability.

Read document Effective 2026-10-14 Acceptable Use Policy

What is and isn't allowed on the API.

Read document Effective 2026-10-07 Refund Policy

Billing errors, individual review of other requests, exclusions, method.

Read document Effective 2026-10-07 Payment Methods

Cards from any country with Apple Pay and Google Pay, SBP / QR at 3.5%, crypto at 3% plus network fees.

Read document

Frequently asked questions

Do you store my prompts and responses?

Under our policy, no. Request and response bodies pass through the gateway and are not retained. We keep billing metadata (timestamps, model names, token counts) and technical access logs. Details are in the Privacy Policy .

Can I get a refund?

Refunds are reviewed individually and only for unused paid balance. A billing error or a paid request that was not delivered is refunded in full. Consumed balance, bonuses and promotional credit are not refundable. See the Refund Policy .

Which payment methods can I use?

Cards from any country with Apple Pay and Google Pay, SBP / QR in rubles at 3.5%, and cryptocurrency through @CryptoBot and @xRocket at 3% plus the network fee. See Payment Methods .

What is not allowed on the API?

The Acceptable Use Policy lists prohibited use. A key revoked for a violation forfeits its remaining balance.

Where is the data processed?

OneProvider Ltd. is headquartered in Cyprus and the gateway is hosted in Frankfurt, Germany.

Does the website use analytics?

Only Google Analytics 4 on the website, the web cabinet, and the redeem and dashboard pages, and only after you grant analytics consent. API traffic is never shared with analytics or advertising networks.

Who do I ask if a policy is unclear?

Message us on Telegram. Terms are in the Terms of Service .

OneProvider · API gateway

Anything else we should write down?

If a policy is unclear, message us on Telegram and we'll sort it.

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